Streamline Your
Field Service Efficiency
Call Tracking
and VoIP Integration
Elevate your field service operations with Utiliko – the powerful software designed specifically for service contractors. By integrating VoIP, with AI, and extensive field service expertise, Utiliko provides a comprehensive solution for optimizing call tracking, scheduling, and other crucial aspects of your business.
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WHY UTILIKO?
Utiliko is the software solution built for The field service industry who want to succeed.
With Utiliko, you can optimize your operations, stay on top of customer requests, and deliver your best work every time.
Calls and Text Messaging
Indicate your phone number as both a calling and texting option with ease. Utilize our “text or call” feature to provide your customers with the flexibility to contact you in the way that best suits their needs.
Mobile App and Desk Phones
Make and receive calls on the go, int the office or anywhere else.
Effortlessly Track Leads
Powerful tracking feature to determine which campaigns are driving leads and revenue. Optimizes your marketing strategy and make data-driven decisions with ease.
Tech Connect
Direct customer calls to technicians while keeping their phone numbers private
Smart Scheduling
Utilize a ‘Smart Scheduling’ feature to customize your business hours and create call routing that best fits your needs.
Auto Call Routing
Manage high volumes of calls and prevent them from rolling over to voicemail
Stay on Top of Customer Interactions with
Utiliko’s Call Tracking Software
Utilize Utiliko’s advanced call tracking software to instantly view all call activities and receive screen popups with customers’ work history and account details. Streamline your customer service and improve your business’s efficiency.
Effortlessly Track
Customer Referral Sources
Utilize Utiliko’s local and toll-free phone numbers to track customer referral sources without having to ask them directly. Instantly link them to referral sources in Service Fusion and track leads and conversions to improve your business’s marketing strategy.
Effortlessly Track
Customer Referral Sources
Utilize Utiliko’s local and toll-free phone numbers to track customer referral sources without having to ask them directly. Instantly link them to referral sources in Service Fusion and track leads and conversions to improve your business’s marketing strategy.
Improve Customer Communication with
Utiliko’s ‘Text or Call’ Phone No.
With Utiliko’s ‘text or call’ phone numbers, you can offer customers the flexibility to choose how they want to communicate with you, improving customer satisfaction and overall communication.
Stay informed about customer call activity at all times,
no matter where you are.
UtilikoCall.AI’s cloud-based call tracking software allows you to access call activity data and insights from any device with internet access. Stay on top of your business and never miss a call.
Stay informed about customer call activity at all times,
no matter where you are.
UtilikoCall.AI’s cloud-based call tracking software allows you to access call activity data and insights from any device with internet access. Stay on top of your business and never miss a call.
Elevate your customer experience
and lower overhead costs with Tech Connect
Call Reason and Outcome Tracking
Improve your marketing strategy and streamline operations by tracking call reasons and outcomes directly in your phone system, maximizing lead generation and enhancing customer experience.
Easily monitor call and agent metrics with our user-friendly dashboard
By having access to your agents’ daily performance data, you can make informed decisions regarding scheduling, training, and marketing strategies.
Easily monitor call and agent metrics with our user-friendly dashboard
By having access to your agents’ daily performance data, you can make informed decisions regarding scheduling, training, and marketing strategies.
Ring Groups
Create custom user groups or departments to manage and prioritize calls and incoming text messages.
Record Calls
Easily record calls and access them for playback directly within UtilikoCall.ai, providing you with a valuable tool for training and quality assurance purposes.
Record Calls
Easily record calls and access them for playback directly within UtilikoCall.ai, providing you with a valuable tool for training and quality assurance purposes.
Frequently Asked Questions
Can’t Find the answer you are looking for? Call us at 469-639-0123
Can I transfer my current phone number to UtilikoCall.ai?
Yes, definitely. Many phone companies offer number porting services to other providers, which usually takes 1-4 weeks to complete. In the meantime, you can easily forward your calls to a designated number within UtilikoCall.ai and start receiving calls right away, without any interruption in service.
Does UtilikoCall.Ai require that I subscribe to Utiliko?
To access the full range of features offered by UtilikoCall.ai, you will need an active Service Fusion subscription. This includes features such as tracking sales leads that convert to estimates or jobs, as well as routing customer calls directly to service technicians.
What is the minimum number of users required to use this service?
You can use this service with just one user, and easily adjust the number of users as your needs change. We will only charge you for the active users during each billing cycle.
What are the talk time and text message allowance included in the plan?
This plan provides a maximum of 2,000 talk time minutes per user, which can be shared among all active users.
Will I be billed for this service together with my Utiliko subscription?
Yes, the UtilikoCall.ai service is billed as an add-on to your Utiliko subscription on a monthly basis.
Do you provide training and support?
Our customer support team provides both initial and ongoing training and support. Additionally, online resources are available at Utiliko Help for further assistance.
Can I cancel my subscription anytime?
Yes, absolutely. You can cancel your service at any time by submitting your request to Utiliko Support at: support@utiliko.io
