Turn support requests into client loyalty

Manage projects, resolve tickets, and track every detail in one system so your team stays responsive and clients stay happy.
Start Your Free Trial

+25%

Improvement in Delivery

+55%

Better budget tracking

+60%

time saved a week with automated ticket routing

Trusted by Worldwide happy customers

The platform that makes support effortless

No more toggling between systems or letting requests slip away. Every ticket, project, and client issue lives here, organized and actionable.

Project Management

Keep every client project on track and on budget.

  • Assign tasks and track progress in real time
  • Set milestones and deadlines that actually stick
  • Monitor resource allocation across your team
  • Share updates with clients instantl
  • See project health at a glance with visual dashboards
Your team delivers consistently while clients stay informed and happy.
Try For Free

Support Ticketing System

Turn support chaos into a streamlined resolution process.
  • Capture every request automatically from email, phone, or chat
  • Prioritize tickets by urgency and impact
  • Assign to the right team member instantly
  • Track response times and resolution rates
  • Build a knowledge base from solved tickets
Every client gets the attention they deserve, without anything falling through the cracks.
Try For Free

RMA Tracking

Manage returns and replacements without the headaches.
  • Log return requests and track status from start to finish
  • Keep clients updated automatically at every step
  • Link RMAs to original orders and client history
  • Monitor turnaround times and identify patterns
  • Store all documentation in one accessible place
Turn a potential pain point into a smooth, professional experience that builds trust.
Try For Free

Stop overpaying for multiple tools.

Get a complete business suite at an unbelievable price. Start your risk-free trial and see how Utiliko can transform the way you do business.

Get 14 days free

(no card required.)

Organize Business in One Click!

    Deliver better support with Utiliko

    Organize your service operations, resolve issues faster, and turn satisfied clients into loyal advocates. All in Utiliko.
    Explore the Platform
    Start Your Free Trial

    Integrate apps with just a few clicks

    Bring your tech stack together with 100+ plug-and-play integrations. Plus, unlock Free custom integration options for complex or unique workflows.
    Try Utiliko For Free

    Businesses Thriving With Utiliko

    From startups to scaling companies — hear how Utiliko transformed their operations.

    Your Questions, Answered

    We’ve compiled key answers to help you make the most informed decision.
    Still curious? Try our 14-day free trial.
    Can multiple team members work on the same support ticket?

    Absolutely. Utiliko lets you assign tickets to individuals or entire teams, add internal notes, and collaborate without confusing the client. Everyone sees the full context and can jump in where needed, no more “let me check with my colleague” delays.

    How does Utiliko help us respond to clients faster?

    Utiliko automatically routes tickets based on your rules by priority, category, or team member expertise. Your support team sees exactly what needs attention first, with all client history right there. No digging through emails or switching systems. Response times drop dramatically when information is this accessible.

    Does Utiliko track our support team's performance?

    Completely. See average response times, resolution rates, ticket volume trends, and individual performance metrics. Identify where bottlenecks happen and who’s crushing it. Make data-driven decisions about staffing, training, and process improvements.

    Can we use Utiliko for both projects and support tickets?

    That’s exactly what makes Utiliko powerful. A client might have an active project and submit a support ticket; everything connects automatically. Your team sees the complete picture: ongoing work, past issues, and current requests all in one place. No context switching, no information gaps.

    What happens when a support ticket reveals a bigger project opportunity?

    Here’s where Utiliko really shines: convert a support ticket into a project with one click. All the context, communication history, and client details flow right over. Your team can scope the work, send a proposal, and get started without re-entering anything. Support becomes a growth engine, not just a cost center.

    How does RMA tracking integrate with the rest of our operations?

    RMA requests link directly to the original sale, product details, and client history. Your team sees purchase dates, warranty status, and previous returns instantly. When the replacement ships are received, it updates inventory and accounting automatically. Everything stays connected across your entire operation; that’s the Utiliko difference.

    Can we set up automated responses for common support issues?

    Yes. Create templates for frequently asked questions, set up auto-responses for ticket confirmation, and build workflows that handle routine requests automatically. Your team saves hours on repetitive work and focuses on complex issues that actually need human expertise.